Welcome to NL Travelo. These Terms & Conditions govern your use of our website and the services, information, and assistance we provide. By accessing or using our website, you agree to these terms. If you do not agree with them, please do not use the website.

1. About NL Travelo

NL Travelo provides information, guidance, and assistance relating to events, festivals, travel, accommodation, transportation, and local experiences in the Netherlands.

Our services may include event information, travel guidance, recommendations, planning assistance, and support with enquiries. Unless specifically stated otherwise, NL Travelo does not itself operate every event, accommodation, transportation service, or activity featured or discussed on our website.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not:

• Violate applicable laws or regulations
• Infringe the rights of another person or organization
• Interfere with the operation or security of our website
• Attempt to gain unauthorized access to systems or information
• Submit false, misleading, or fraudulent information
• Use our website to distribute harmful or malicious content

We reserve the right to restrict or suspend access where we reasonably believe these terms have been violated.

3. Event & Travel Information

We aim to provide useful and accurate information about events, festivals, destinations, accommodation, transportation, and local experiences.

However, event dates, times, venues, prices, availability, schedules, entry requirements, and other details may change. Information may also be provided by third-party organizers or service providers.

We therefore recommend confirming important details directly with the relevant event organizer or service provider before making final travel arrangements.

4. Third-Party Services

NL Travelo may provide information about or direct you to third-party services, including:

• Event organizers
• Ticket providers
• Hotels and accommodation providers
• Transportation companies
• Tour and activity providers
• Booking platforms
• Restaurants and other local businesses

Third-party services are subject to their own terms, conditions, cancellation policies, and privacy policies. We are not responsible for the terms or practices of third-party providers unless explicitly stated otherwise.

5. Bookings and Payments

Where NL Travelo facilitates or assists with a booking, the applicable booking conditions, payment terms, cancellation policies, and refund policies will depend on the relevant service or provider.

Any prices, availability, or booking information displayed on our website may change without notice.

You are responsible for reviewing the applicable terms before completing a booking or payment.

6. Travel Documents and Requirements

You are responsible for ensuring that you have the necessary travel documents and permissions for your trip, including where applicable:

• A valid passport or travel document
• Visa or entry authorization
• Travel insurance
• Event tickets or confirmations
• Any documents required for accommodation or transportation

NL Travelo may provide general travel information, but such information should not be treated as legal or immigration advice.

7. User Enquiries and Information

When submitting an enquiry, you agree to provide information that is accurate and complete to the best of your knowledge.

You are responsible for reviewing the information you provide before submitting an enquiry or requesting assistance.

Our handling of personal information is described in our Privacy Policy.

8. Intellectual Property

Unless otherwise stated, the content on the NL Travelo website—including text, logos, graphics, images, design elements, and other materials—is owned by or licensed to NL Travelo and is protected by applicable intellectual property laws.

You may access and use the website for personal or legitimate business purposes, but you may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

9. Accuracy and Availability

We make reasonable efforts to keep our website and information useful and up to date. However, we do not guarantee that:

• All information will always be complete or current
• The website will always be available or uninterrupted
• Event or travel information will never contain errors
• Third-party information will always be accurate
• A particular event, accommodation, transportation option, or experience will remain available

Information should be independently confirmed where accuracy is important to your travel plans.

10. Limitation of Liability

To the extent permitted by applicable law, NL Travelo will not be responsible for losses or damages arising from your use of third-party services, changes or cancellations to events, travel disruptions, inaccurate third-party information, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability where doing so would not be permitted under applicable law.

11. Events Outside Our Control

We are not responsible for delays, cancellations, closures, disruptions, or other circumstances caused by events beyond our reasonable control. These may include severe weather, natural disasters, transportation disruptions, government actions, strikes, technical failures, or changes made by event organizers and service providers.

12. Links to Other Websites

Our website may contain links to external websites. These links are provided for convenience and information.

NL Travelo does not control external websites and is not responsible for their content, availability, security, or privacy practices.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes may be made to reflect updates to our services, website, business practices, or applicable legal requirements.

The updated version will be posted on this page with a revised Last Updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.

14. Governing Law

These Terms & Conditions are subject to the applicable laws of the jurisdiction in which NL Travelo operates, unless mandatory consumer or other applicable laws provide otherwise.

Any disputes will be handled in accordance with applicable law and the appropriate courts or dispute-resolution procedures.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us.